At Ghost Lead, we strive to provide high-quality, conversion-ready leads to help your business grow. However, due to the nature of our services, we have a strict Refund Policy as outlined below.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:
✔ Duplicate Leads: If we deliver duplicate leads within the same order.
✔ Invalid Leads: If more than [X]% of the leads contain incorrect or non-working contact details (subject to verification).
✔ Non-Delivery of Leads: If we fail to deliver leads as per the agreed timeframe.

2. Non-Refundable Cases

We do not offer refunds in the following cases:
❌ Low Conversion Rates: We provide leads, but we do not guarantee sales or conversions.
❌ Incorrect Lead Usage: If the leads are not utilized properly by the client.
❌ Change of Mind: Refunds are not available if you decide not to use the leads after purchase.
❌ Third-Party Issues: If issues arise due to external factors (e.g., CRM integration errors, client-side marketing strategies).

3. Refund Request Process

To request a refund, follow these steps:
1️⃣ Submit a Request: Email us at [Insert Contact Email] with your order details and reason for the refund request.
2️⃣ Verification: Our team will review the request and verify the validity of the claim.
3️⃣ Resolution: If approved, refunds will be processed within [X] business days via the original payment method or an alternative agreed-upon method.

4. Partial Refunds & Replacements

• Instead of a refund, we may replace invalid leads with new ones of equivalent value.
• Partial refunds may be issued if only a portion of the leads fail verification.

5. Changes to Refund Policy

Ghost Lead reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on our website and will take effect immediately.

By purchasing our services, you agree to this Refund Policy. Thank you for choosing Ghost Lead! 🚀